Feedback

If you would like to thank a reader, we’d love to hear from you. This page will show you how: https://librivox.org/pages/thank-a-reader/

Listener Feedback

Firstly, please remember that all LibriVox recordings are done by volunteers. No one is paid for recordings, no one is paid for editing, or cataloging or managing the project. Everything here is done by volunteers.

The other thing to note is this: some of our readers are better than others. But our policy is to accept ANY reader who wishes to read for us. We have such a huge task ahead of us: to record all the books in the public domain! We can’t achieve that without an open door policy for everyone who wants to help. Plus, it’s part of the LibriVox way. We welcome anyone who wants to help. That’s how we got this far, and we want to go a lot further.

All that being said: WE DO CARE ABOUT THE QUALITY OF OUR RECORDINGS.

Our Proof Listening Process

We have put a proof-listening step into our process to try to catch problems in audio files (perhaps you would like to help? Visit the proof-listening thread on our forum). In this step we try to get all our audio checked before we upload and catalog (which for the record, is not an easy process). We try to catch things like long silences, repeated text, editing problems, volume problems, static etc. But we don’t really make comments on reading style — too fast/too slow, not enough oomph. For instance, we never say: “This reader is not good enough for LibriVox.” Though in some cases we may try to give some feedback to a particular reader, to give some advice on how they can improve.

So: Please do let us know if you have any problems with a recording you’ve heard, whether technical in nature, or even if it’s a style question. We’d like to know if there are unhappy listeners. If the file can be fixed we will try to fix it; but if the problem falls within the “LibriVox idiosyncrasy” zone, well we’ll let you know.

Also note: Project Gutenberg has a 99% accuracy target for its texts. On a 20 minute audio recording that would be equivalent to 12 seconds of errors. (Count to 12 and see how long that is). We don’t maintain such a specific target, but keep it in mind when sending us comments.

So what to do if you have a problem:

Please send an email to: info AT librivox DOT org
with the following information:
-Name of Book
-Chapter/Section Number
-File format (64kbps mp3, 128 kbps mp3, ogg vorbis)
-How you downloaded the file (individual download, zip download, ftp, podcast download)
-Nature of problem
-Time or times-location of problems (if possible)

And thanks for listening!

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